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Frank A. Douglass Insurance Agency

Aspirus Keweenaw Earns National Recognition For Quality & Patient Satisfaction

LAURIUM, Mich. – Aspirus Keweenaw Hospital in Laurium is the recipient of four national Excellence in Healthcare Awards from industry leading research-marketing firm, Professional Research Consultants (PRC). The awards are based on patients’ perception of care and are presented to organizations and individuals who have achieved excellence throughout the prior year. This is the third consecutive year that Aspirus Keweenaw has earned the awards for quality and patient satisfaction.

Aspirus Keweenaw received 5-Star Excellence Awards for the 2017 calendar year for:

  • Responsiveness of Staff – Inpatient Services
  • Discharge Information – Inpatient Services
  • Overall Quality of Care – Medical/Surgical
  • Overall Quality of Care – Inpatient Services

All 5-Star awards that Aspirus Keweenaw has earned ranks them in the top 10 percent of PRC’s database of national healthcare organizations for 2017. In addition to Aspirus Keweenaw, Aspirus Ontonagon, Aspirus Iron River and Aspirus Ironwood hospitals received Excellence in Healthcare Awards.

“This is a tremendous honor and testament to our commitment to continuously improve the patient experience and deliver a higher level of care for patients close to home,” said Karen Dugdale, Aspirus Upper Peninsula Regional Patient Experience Leader. “Our culture of caring is a key part of what all patients and their families experience when they come to Aspirus.”

PRC’s annual Excellence in Healthcare Awards recognizes hospitals rated at the top of the industry. Ratings are based on H-CAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) scores. The H-CAHPS government quality rating system is shared publicly at medicare.gov. The data was collected by PRC through phone interviews with patients.

“It is an honor to recognize Aspirus Keweenaw with these Excellence in Healthcare Awards for their deserving work,” said Joe Inguanzo, PRC President and CEO. “It takes true dedication and determination to achieve this level of excellence in healthcare and Aspirus Keweenaw has shown their commitment to making their hospital a better place to work, a better place to practice medicine and a better place for patients to be treated.”

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